PRIVACY POLICY
Dex IT Consulting Private Limited (‘Dex”, “dex”, ‘We’, ‘Our’) respect your privacy regarding any information we may collect while operating our websites, dexconsulting.com, dexgo.co, dexpos.co and associated sub-domains (“website”) and using our mobile applications (“apps”) including, but not limited to, “goporter“, “gotrack“, “goporter – staff“, “goadmin” and other publicly and privately available apps for both Android and iOS. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information.
By accessing the website and using the associated apps, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site and associated mobile apps.
We encourage you to read this thoroughly to ensure you understand Dex’s privacy practices clearly before using our website or signing up for our apps. We adhere to the following principles to protect your privacy:
- We do not rent or sell your personally identifiable information to third parties for any purposes, including marketing purposes.
- Any personally identifiable information or contact details will shared with any other user or third party upon your consent only.
- Any personally identifiable information that you provide will be secured with industry standard protocols and technology.
- Any location data is captured using our apps will be secured with industry standard protocols and technology and will not be used for any other purposes other than intended use of app
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you by means of a notice on our home page. By continuing to use the services on our website and apps after notice of changes have been published on the Website, you are consenting to the changes.
CUSTOMER BACKGROUND LOCATION DATA IN GOPORTER APP
goporter app captures location data in background which is used to send them tasks based on their proximity to the location where task is generated. Any location data that captured during use of apps is secured with industry standard protocols and technology and will not be used for any other purposes other than intended use of goporter app. This data is not shared with any third party in any case,
CUSTOMER DATA AND INFORMATION
Dex provides its Services and Products as SaaS (Software as a Service) Model including some customization across apps and website also, and will host data and information. Dex will not review, share, distribute, or reference any such Customer Data except as provided in the Terms of Use Agreement, or as may be required by law. Individual records of Customer Data may be viewed or accessed only for the purpose of bus fixing, resolving a problem, support issues, or suspected violation of the Terms of Use Agreement, or as may be required by law. We would take all reasonable precautions for maintaining confidentiality of data.
You are advised not to use our website or apps in case you do not wish to have your information used or displayed as described in the privacy policy and Terms of Use Agreement. You willingly provide us certain personal information, which we collect in order to provide the Services. If you have any hesitation about providing such information to us and/or having such information displayed on the website or apps or otherwise used in any manner permitted in this Privacy Policy and the User Agreement, you should not sign up as a user.
PERSONAL INFORMATION COLLECTED
We collect your personal information in the following ways:
Registration
In order to become a User, you must first create an account on our website. To create an account, you are required to provide the following information, which you recognize and expressly acknowledge is personal information allowing others, including Dex, to identify you: first name, last name, email address, phone number and password chosen by you and associated details of your company like company name, logo, company CIN and tax details. We may, in future, include other optional requests for information from you to help us to customize the website, apps and associated services to deliver personalized information to you. Without your agreement, we will not share, rent or sell any personal information with third parties in any way other than what is disclosed in this privacy statement.
Payment
We may require our users to pay with a credit card, debit card, wire transfer, cheque, cash or other valid modes provided by our payment gateway with proper invoice. We will collect your financial institution information such as bank account numbers and will use that information for the billing and payment processes only, including but not limited to the use and disclosure of such information to third parties as necessary to complete such billing operation.
LOG FILES
IP addresses and information about your Computer
Due to the communications standards on the Internet, when you visit the Website we automatically receive the URL of the site from which you came and the site to which you are going when you leave. We also receive the Internet protocol (IP) address of your computer (or the proxy server you use to access the world wide web), your computer operating system and type of web browser you are using, email patterns, as well as the name of your ISP. This information is used to analyse overall trends to help us improve our Service. The linkage between your IP address and your personally identifiable information is not shared with third-parties without your permission or except when required by law.
Cookies
Like most websites, Dex uses cookies and web log files to track site usage. We use cookies to improve the quality of our service by storing User preferences and tracking User trends. In the course of serving advertisements or optimizing services to our Users, we may allow authorized third parties to place or recognize a unique cookie on your browser. Dex does not store personally identifiable information in the cookies.
We allow other companies, to serve advertisements to Users. These companies include third party ad servers, ad agencies, ad technology vendors and research firms. Dex may “target” some ads to Users that fit a certain general profile. Dex does NOT use personally identifiable information to target ads.
Information Processing
All the information you provide to Dex, including sensitive personal information, any financial information, is voluntary. You have the right to withdraw your consent at any time, in accordance with the terms of this Privacy Policy and the Terms of Use Agreement, but please note that your withdrawal of consent will not be retroactive.
You can access, modify, correct and eliminate the data about you which has been collected pursuant to your decision to become a User. If you update any of your information, we may keep a copy of the information which you originally provided to us in our archives for uses documented herein. We take your rights seriously and encourage you to use them if you deem this to be appropriate. You may exercise these rights by emailing us at support@dexconsulting.com
External links
This Privacy Policy applies to websites, apps and services that are owned and operated by Dex. We do not exercise control over the sites displayed as search results or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you, for which Dex is not responsible or liable. We encourage you to read the privacy policies of that website.
USES OF PERSONAL INFORMATION
Your personally identifiable information you choose to provide on our website or apps is used to help you describe / identify yourself. Other information, that does not personally identify you as an individual, is collected by Dex from Users (such as, patterns of utilization described above) and is exclusively owned by Dex. This information can be utilized by Dex in such manner as Dex, in its sole discretion, deems appropriate.
Communication
Dex will communicate with you through email and notices posted on the website or through other means available through the service, including text and other forms of messaging. You can change your e-mail and contact preferences at any time by logging into your “Account” at www.dexconsulting.com/dexpos/ and changing the account settings.
Legal Disclaimer
It is possible that we may need to disclose personal information when required by law, such as responses to civil or criminal subpoenas, or other requests by law enforcement personnel. We will disclose such information wherein we have a good-faith belief that it is necessary to comply with a court order, ongoing judicial proceeding, subpoena, or other legal process or request to Dex brought in any country throughout the world, or to exercise our legal rights or defend against legal claims.
Disclosures to others
We may also disclose your personal and other information you provide, to another third party as part of a reorganization or a sale of the assets of a division or company. Any third party to which we transfer or sell Dex’ assets will have the right to continue to use the personal and other information that you provide to us.
Other uses:
- Providing our products and services to users, including the display of customized content and advertising;
- Auditing, research and analysis in order to maintain, protect and improve our services;
- Ensuring the technical functioning of our network; and
- Developing new services.
YOUR CHOICE IN MANAGING YOUR INFORMATION
Closing your Account
You can also close your account on the website or opt out of SaaS service based app at any time. On closure, we will remove your name and other personally identifiable information from our publicly viewable database. We may retain certain data contributed by you if we believe it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non- personally identifiable data, account recovery, or if required by law. To request that we close your account and remove your information from the website, please send your request to support@dexconsulting.com. You will receive a response to your requests within five business days of its receipt.
Retrieval of information
Dex internally has a process on information security and your information being accessed only by those who are authorized. In situations where you accidentally delete your information and would like to retrieve, then this core team may access the stored database and recover the same. Please be aware that this team may have to go through your personal information in order to restore the information sought by you.
USERS OBLIGATIONS
You must, at all times, respect the terms and conditions of the then-current Privacy Policy and the Terms of Use Agreement. This includes respecting all intellectual property rights which may belong to third parties.
You must not download or otherwise disseminate any information which may be deemed to be injurious, violent, offensive, racist or xenophobic or which may otherwise violate the purpose and Service.
You must not provide information to Dex and /or other Users which you believe might be injurious or detrimental to your person, professional or social status.
INFORMATION AND DATA SECURITY
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to Dex employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
CHANGES TO PRIVACY POLICY
Dex may update this privacy policy at any time, with or without advance notice. In the event there are significant changes in the way we treat your personally identifiable information, we will display a notice on the website or send you an email, as provided for above. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.
If you use the Dex service after notice of changes have been sent to you or published on our site, you hereby provide your consent to the changed practices.
